Privacy Policy

JunKeycap (“JunKeycap”, “we”, “us”, or “our”) is committed to protecting your privacy and fostering trust in our relationship with you. This Privacy Policy explains the types of personal information we collect, how we use it, who we share it with, and the options you have regarding our use of your information. It also outlines the steps we take to safeguard your data and how you can contact us regarding our privacy practices.

Our products are available for purchase through our website, www.junkeycap.com, and may also be sold at third-party retail locations. This Privacy Policy applies solely to personal information collected via www.junkeycap.com and any associated websites, mobile applications, or documents that reference this Privacy Policy. Unless explicitly stated at the time of collection, personal information gathered at third-party retail locations is not shared with us and is not covered by this Privacy Policy.

We encourage you to read this Privacy Policy in its entirety and contact us with any questions using the details provided below. By using our Site, you consent to the collection, use, and sharing of your information as described in this Policy.

PERSONAL INFORMATION WE COLLECT

When you interact with our Site, we may collect the following types of personal information. Some information may fall into multiple categories:

  • Contact Details and Identifiers: Including your name, mailing address, email address, phone number, and username or social media handle.
  • Device Information: Such as your device’s IP address, MAC address, or other unique online identifiers.
  • Demographic Data: Including age, gender, or other characteristics, some of which may be protected under applicable laws.
  • Purchase Information: Details about products or services you’ve purchased, considered, or returned, and your preferences.
  • Payment Details: Including your payment method, credit/debit card number, expiration date, billing address, and shipping address.
  • Authentication Information: Such as passwords or other security credentials used to verify your identity.
  • Online Activity Data: Including your interactions with our website, mobile apps, advertisements, browsing history, search queries, and log data (e.g., browser type, pages visited, and timestamps).
  • Location Data: Information that may indicate your approximate location, such as GPS coordinates or device-based location data.
  • Audio and Visual Data: Such as voice recordings when you contact our customer support team.
  • Professional Information: Including resumes, work history, educational background, or certifications if you apply for a job with us.
  • User-Generated Content: Including communications, comments, reviews, photos, videos, survey responses, or other content you submit.
  • Inferences: Insights derived from the above information to understand your preferences or behavior.

HOW WE COLLECT INFORMATION

We may collect personal information from the following sources:

  • Directly from You: When you place an order, create an account, contact us with inquiries, participate in surveys, contests, or promotions, sign up for events, apply for employment, or opt in to receive marketing communications.
  • Automated Technologies: When you visit our website, use our mobile apps, or interact with our emails, we and our third-party partners may collect data using:
    – Cookies: Small data files stored on your device to enhance your experience. Learn more about cookies and how to manage them at http://www.allaboutcookies.org.
    – Log Files: Record activities on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
    – Web Beacons, Tags, and Pixels: Tools that track how you navigate our Site or interact with our emails.
  • Offline Methods: Such as recordings of customer service calls.
  • Third-Party Partners: Including analytics providers, advertising networks, demographic data providers, or third-party retailers we collaborate with.
  • Social Media Platforms: Such as Facebook, Instagram, Twitter, or Pinterest, when you engage with us on social media or log in to our Site using social media credentials.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process and fulfill your orders, including handling payments, arranging shipping, issuing invoices, managing your account, assisting with product selection, and tracking past or current purchases.
  • Communicate with you regarding your account, orders, or inquiries.
  • Personalize your experience by tailoring the content displayed on our Site or mobile apps.
  • Administer contests, surveys, events, or promotional activities you participate in.
  • Deliver targeted marketing, such as emails, text messages, or advertisements on social media and other platforms, based on your interests.Conduct analytics to understand how you use our Site, identify your preferred purchasing methods, assess device and browser usage, and improve our products, services, and Site functionality.
  • Support business operations, including quality assurance, product development, research, accounting, and auditing.
  • Comply with legal obligations, prevent fraud, investigate illegal activities, address technical issues, or protect our rights and safety.

INFORMATION WE SHARE

We value your trust and are transparent about how and with whom we share your information:

  • Affiliated Entities: We may share your information with our corporate affiliates that adhere to this Privacy Policy.
  • Service Providers and Vendors: We may share information with third parties who provide services such as payment processing, customer support, hosting, analytics, marketing, or
  • data management. These providers are contractually obligated to use your information only for the services they perform for us and to comply with applicable laws.
  • Business Transactions: We may transfer your information in the event of a merger, acquisition, reorganization, sale, or transfer of our business or assets.
  • Legal and Safety Requirements: We may disclose your information if required by law, to comply with legal processes, respond to government requests, prevent harm, investigate fraud, or protect our rights or the safety of our users.
  • With Your Consent: We may share your information with other parties if you explicitly agree to such sharing.

SECURITY

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no system or data transmission over the internet is entirely secure. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

THIRD-PARTY CONTENT AND LINKS

Our Site may include links to third-party websites, advertisements, or services not controlled by JunKeycap. Third parties, such as advertising partners or analytics providers, may use cookies, pixels, or other technologies to collect data about your online activities to serve personalized ads. These third parties’ data practices are governed by their own privacy policies, and we are not responsible for their security measures or handling of your information. Any data you share with third parties is at your own risk.

CHILDREN’S PRIVACY

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it from our records.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

When you provide personal information for transactions such as placing an order, verifying payment, or arranging delivery, we assume your consent to collect and use it for those specific purposes. For secondary purposes, such as marketing, we will seek your explicit consent or provide an option to opt out.

You may:

  • Opt Out of Marketing: Unsubscribe from our newsletters by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Manage Cookies: Adjust your browser settings to disable or refuse cookies.
  • Request Data Deletion or Amendment: In certain cases, you may request that we delete or modify your personal information by contacting us using the details below.

Note that we may retain certain information for recordkeeping, to complete transactions, or as required by law. For data stored on your device (e.g., cookies), you are responsible for removing it.

DISCLOSURE OF YOUR INFORMATION

We will not share, sell, or distribute your personal information without your consent, except in cases where disclosure is necessary to:

  • Comply with legal obligations.
  • Protect our rights or property.
  • Prevent or investigate potential wrongdoing related to our Site.
  • Ensure the safety of our users or the public.
  • Mitigate legal liability.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our data practices without prior notice. When updated, we will revise the “Effective Date” at the top of this page and post the new version. We recommend reviewing this Policy each time you visit our Site to stay informed about our privacy practices.

CONTACT

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: junstudio99@gmail.com

  • Address: Da Nang, Vietnam